Get In Touch
Status: Order are currently being processed in 2-4 business days. Thank for your comprehension.
248-B rue Hocquart,
Repentigny, QC, J6A 2H5, Canada
Please note that this address is not opened to the public.
We import, package and ship from this location.
Frequently Asked Question!
If you are interested in distributing our products, please write us at the [email protected] – We may be able to offer you advantageous offers based on your anticipated volume.
We do not currently have an affiliate program, but it is definitely in our future plans.
We favor importing products made from organic ingredients or wildcrafted (harvested in the natural habitat) dried herbs where available. It is not always possible to source organic, but our products are tested to ensure they are pure, safe and comestible.
If you are starting out in this field, you can’t really go wrong with base herbs like Damiana, Mullein, Mugwort or Raspberry Leaves.
Payment issues are annoying! Our payment processor or your credit card issuer might block a payment for lots of different reasons.
Here are some of the most frequent issue:
DECLINED 82: It’s likely that you did not enter the CVV field correctly.
INVALID TRAN: This one is hard to pinpoint, it’s possible that your credit card number is invalid, that the address verification service failed or that the card itself is not valid anymore.
DECLINED NSF: If there are not enough funds to cover a transaction, the NSF (Non-sufficient funds) error will arise.
Suspected fraud: Your bank might decline the transaction for a number of reasons if they deem it is too risky. Suspected fraud errors may arise if the billing address does not match the credit card address.
We ship from Canada, near Montreal.
We also started ramping up shipping from an USA processing center located in Atlanta, GA. Inventory levels in this location may vary.
You should receive a tracking number when the package has been dispatched.
Please contact us if you have not received the tracking information after 3 business days. (alternatively check your spam folder, we never know!) In period of very high demand, there might be additional delay.
Some shipping methods do not have a tracking number. In most case, an order is delivered within 5-10 days.
A 4 day shipping order will usually be shipping in 2-3 days (+ handling) using a faster method like DHL or UPS.
Smoking is not safe. Smoking is always dangerous for your lungs, favor tea whenever possible. Do not smoke if you are pregnant, nursing or if you have not consulted an herbalist or your physician.
Well, here of course! Click on “All products” to start shopping.