Shipping & Returns - Smokably

Shipping & Returns

Shipping information

We generally dispatch orders in 1-3 business day.

Here is when you should expect your order once it is dispatched:

  • Canada: 2-5 days (expedited)
  • US: 4-7 days (tracked packet)
  • France: 6-10 days (small packet air)

You can get a real delivery estimate at checkout.

All our orders are shipped by Canada Post, a reliable and trusted shipping solution.

Free Worldwide Shipping

Free shipping is currently eligible for order $40 CAD and above in countries such as:

  • Canada
  • United-States
  • United-Kingdom
  • France
  • Australia
  • Germany
  • Austria
  • Finland
  • Belgium
  • etc.

We may remove free shipping for destinations where shipping costs would be deemed to high.

Returns & Cancellations

We gladly accept returns, exchanges and cancellations for any unopened items

Contact me within: 14 days of delivery
Dispatch items back within: 21 days of delivery
Request a cancellation within: 4 hours of purchase

Please note that we will not refund you the shipping costs to deliver the package back.
We reserve the right to issue a partial refund if an item is damaged or returned incomplete.

Please use the form on the contact us page or email us at [email protected] to initiate a return or cancellation.

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