Shipping information
We generally dispatch orders in 2-4 business day.
Here is when you should expect your order once it is dispatched:
- Canada: 2-5 days (expedited)
- USA: 4-7 days (tracked packet)
- France: 6-10 days (small packet air)
You can get a real delivery estimate at checkout. Be aware that Canada Post estimates tend to be conservative.
All our orders are shipped by Canada Post, a reliable and trusted shipping solution.
Worldwide Shipping
We currently ship to those destinations:
- Canada (3-7 business days)
- United-States (4-7 business days)
- United-Kingdom (7-10 business days)
- France (6-10 business days)
- Belgium (7-10 business days)
- Ireland (7-10 business days)
- Australia (10-14 business days)
- Germany (8-10 business days)
Free shipping is currently eligible for order $45 CAD and above. Please note that the free shipping does not include additional duty or custom taxes that may occur. (these charge are mostly in EU countries)
At any moment, we may remove free shipping for destinations where shipping costs would be deemed to high.
We may also remove countries with high fraud attempts.
Returns & Cancellations
We gladly accept returns, exchanges and cancellations for any unopened items
Contact me within: 21 days of delivery
Dispatch items back within: 21 days of delivery
Request a cancellation within: 4 hours of purchase
Please note that we will not refund you the shipping costs to deliver the package back.
We reserve the right to issue a partial refund if an item is damaged or returned incomplete.
Please let us know if an item has been opened when contacting us for a return.
Please use the form on the contact us page or email us at [email protected] to initiate a return or cancellation.